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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Came up perfectly, the quality is good, after washing did not shed
The store very quickly processed and sent the order, but the delivery service failed, the jacket was about a month. The jacket came in size, though I assumed that it would be more if you want a little oversize-take a larger size. The lining is warm, really similar to sheepskin, the seller as a gift put the rubber))
The order was a month to Moscow. The jacket is very satisfied, good material. At its size 40-42, took the size of M, so that the jacket was more free, so that it was possible to put on a sweater. The store put a rubber as a gift.
A little less than a month there was a parcel) was tracked) on my 42 size took S, sat chic! Even a little free) you can wear a sweater) thanks to the store! Very sociable and caring☺️☺️☺️
On the growth of 178, 88-60-95 took the size xl. The only negative-very long and wide sleeves, had to sew
29. 08. -14. 09. sverdlovsk region. packed in a simple shipping package, tracked. at a height of 176 cm, 98-80-100 the size of xl is good, the sleeves are even long for me, i turn the cuffs and everything is perfect, in the hips is also good. low quality cotton jeans. while i took the photo all wet. the seams are even, there are protruding threads (not a problem) in general, the jacket liked. the store put a gift, a rubber for hair, thank you.
Size perfectly sat down. Denim is very cool in quality. The sleeves inside are soft and pleasant to the body. Delivery is fast. Very satisfied with the goods
At 88-72 on the hips back to back, in the shoulders is too big. the sleeves are wide and long, we will wear in the atelier
I ordered july 19 took august 8, i like everything, i thought it would be thicker, for the autumn it's normal, i ordered m fit the size, the sleeves are arranged, it was still necessary for a larger size, well, the store put as a gift rubber, thank you
Long stayed in the warehouse, came. The size, not short, the smell of himos was, washed, the smell remained, i hope it will fade, the jeans did not shed. warm, pleasant to the touch. as a gift hair elastic