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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's very good for the price you have, i'm happy ^-^ some arrangements and it's already perfect. Though i'm gonna need some help getting it right haha
That's great! It's very nice, i agreed with the d is crypt of the article. The dress very well, comes with the ribbons to put on the sleeves, the neck rope and a white ribbon. My shirt opens up a little bit and my pants are curly, but i don't think i know how to tie it well it's kind of wrinkled from the trip, but it's no problem. He had some loose threads, but that settles fast. The measurements are correct and it's very nice. Shoes are beautiful and surprising comfortable. They come with socks. I contacted him store and he helped me choose the size, and great, they can be worn even in normal clothes.
my parcel was lost however the store helped me and sent me a new dress
Wonderful hakama and kasoda)) the fabric is not golimaya synthetics, it is quite pleasant to the body, to me in size) in the kit were charming socks!) and the shoes are just excellent, exactly the size as asked) in general for such money candy)
I love it! It's perfect in everything. Very fast delivery. I recommend the store
The product perfectly matches the description
Love this!! It fits PERFECTLY on me and I was scared it was gonna be too big! I’m a size medium US and I’m 5’2” for reference. There weren’t clear instructions on how to put this together unfortunately. As you can see in the 2nd photo I feel like there is something I’m supposed to put through there but still trying to figure out lol they provided the strings to put in the sleeves and two safety pins to attach the bow!
Kuwait ㅠㅓㄹ crus French new just 봔 French and give new 뢈
Great costume!!!
Very happy with the speedy shipping. Good quality for the amount I paid. There were quite a few loose threads, but it was an easy fix but cutting them off. Overall, really happy with this purchase.