We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Sep 2017 16:19
all приветик!)) st petersburg came blouse within 3 weeks) quality is good, defects. packed the consciences of the, nice but was not smell. but it is no trouble it after washing улетучился) rus 44-46 i wear. just wear this jacket with jeans, trousers, high waist skirts.... приятна jersey to the body. отслеживался track) i satisfied преобретениеи))
4 Sep 2017 00:15
Good material and CARVING accurate to my daughter liked it
3 Aug 2017 18:10
Very quality nice
3 Aug 2017 18:06
Soft cozy sweater, the quality пршива limping slightly, but for its price is more than acceptable. tepid, although the mating quite loose, the composition is not specified, but the fur is not exactly so is not pricked at all. does not smell. Went on the parameters of 94-68, the growth of 164 cm length exactly to the navel, the back a little longer, sleeves on the bone. more slender looks in my opinion spectacular. Delivery fast, less than three weeks.
3 Aug 2017 18:05
The quality is excellent, too, it quickly thanks!
5 Jul 2017 23:48
Exactly as described. Nice colour and soft to wear
5 Jul 2017 23:40
Sweater ordered on 15th June in the Omsk region has come to 28 th. almost 2 weeks it's very fast. excellent quality, threads do not stick out. only there was a pungent smell, but he quickly eroded. the store put in a gift rezinochku. wanted to throw photos but, unfortunately, did not happen. I advise everyone to this sweater order, you will not regret.
6 Jun 2017 20:38
Soft and nice blouse. take not regret it. my (42-44) the size bolshevat but it is very big plus.
31 May 2017 10:42
the package was lost along the way but the store immediately resend it! your delivery is assured and the sweater is awesome :D bought it in grey and red
13 May 2017 19:37
Checkout was 35 days... it is upset (but the blouse came)) size came) pleasant to the touch, does not smell) I am sorry that a present sent ((
13 May 2017 08:30
Everything is fine!
4 May 2017 06:42
Pts nice. the first few days Pts stink but quickly erode. although one arm shorter than the other, upset (9 ((
4 May 2017 06:28
Beautiful fabric fabulous love it
4 May 2017 06:24
Arrived quicker than I thought! Product looks as pictured and is of good quality!
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