SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping, good quality
The quality is good, embroidery is also nice. The socks are the same as on the picture. The delivery took 2 weeks but usually I'm waiting for the parcels for a couple of month. Highly recommend the store and the item.
Excellent socks!!! Come quickly! Thank you store!
A little slip when you wear it. My size: 36 (22,5 cm)
good quality, highly recommended!
In the rb came in 19 days. Cotton super quality. At 39 size came up perfectly. There is a silicone insert on the heel. I did not wear it yet, but i think everything will be fine) thanks to the store)
Dense, good. At 39 size perfectly fit. Very good. Heel high, do not slip into shoes.
Took on the recommendation. Sending is very fast. Less than 2 weeks and they are in moscow
Great! At the 38th came perfectly. Cotton. Thank you!
Thick enough. Drawing-rubberized. Well stretch. On the rn 39 sat well. Delivery to voronezh-month. The track was not tracked from the moment of arrival in russia and until the moment of receipt at the point of issue. I recommend the store and i will still order it!
Come to Poland after 38 days. Look small but sit well for size 39 (~24.5 cm) Unfortunately one bear have little defect but it's not big deal After all I recommend this product and store
Funny socks. The store quickly sent the goods, went to kiev for about a month. Approached my 39 size. Wide silicone strip. I'm happy
Very happy with this article. Received quickly and very good manufactory. I will order new pairs very quickly
I am in love with socks.. they perfect suck for any kind of shoe.. I would order again..
Socks are super good gatunkowo, big silicone strap on the heel, neatly finished. Zamówię more :)
Lovely. Don't slip
Very cool socks. The seam is smooth in the fingers does not press. On the heel is a silicone layer so as not to slip. I really liked it. And delivery in the area 2 weeks.
Socks such as pictured, next in 3 weeks. Recommend
Embroidery is good. Quality is normal. Until i wore it.
Very nice! Loved them recommend 100%